There are questions that we get asked frequently and yours may be on this list as well! Otherwise, feel free to contact us by heading to our homepage. Please note that when not sure, the best course of action is to consult with your attorney or probation officer.
Most likely, for a first offense DUI (or DWI or equivalent) in TN you will have to complete a 12 hour DUI / Prime For Life class and a Victim’s Impact panel (at BRS we offer both together). In some cases, you might also have to complete an Alcohol & Drug Assessment.
Depending on the specifics of your case, this can be several different things. An anger management class, or a Batterer’s Intervention program. Possibly also an Alcohol & Drug Assessment or a Mental Health Evaluation. If you were told it’s going to last 26 weeks (6 months), then it it is certainly the BIP (state mandated; it can also be 52 weeks). Anything less than that and it’s likely anger management.
No. That would be falsifying records and therefore illegal. The dates always reflect when the service was received / completed. You will likely have to retake the class or assessment.
No. You will have to re-enroll and pay for the classes in order to receive the certificate.
While there may be some exceptions under extenuating circumstances, in general we ask the payment to be paid in full prior to you receiving the service.
We will attempt to notify you multiple times. Depending on how payments were made, this may happen through email or mail. If we are unable to reach you and don’t hear from you, your bill will be sent to collections.
Each insurance policy is different. It also depends if you’ve reached your annual deductible (if present) and other factors. For best estimates, contact your insurance carrier directly.
Generally, no. We often have it available within a few days at the most. However, there are times when we are very busy, or, we are awaiting to hear back from a case manager (or other) for some collaborative information.
Depends on the initial evaluation (your specific case) and what the recommendations are. It can take anywhere from a week up to a few months.
No – you have the right to choose who you want to complete the service with. Depending on the service you’re seeking, there are other companies that provide them as well. It is also entirely possible that our schedule is not compatible with yours. Either way, you will not be penalized if you don’t choose us, but we appreciate your business if you do!
Typically, we are able to, unless there are some additional stipulations. For example, if you have been unsuccessfully discharged and your probation officer requires you to begin anew. We will need some kind of proof to give you credit. Ideally, directly from the facility where you were doing the classes, or some other proof of attendance.
Similar to the question above, absolutely. Please note that you will not be given credit for any sessions that you’ve not paid for yet.
Yes! If you reschedule the appointment, you will not be penalized for it. The completed paperwork will remain valid and any payments will as well. We ask you to let us know ahead of time. Please note that the all-day classes are only available once a month.
It depends. If you’ve attended the class or received the service, then we cannot refund you. Similarly, if we’ve given you a workbook or otherwise assisted with paperwork or something else, we may withhold part of the payment. Finally, if you’ve done all of your paperwork online and paid for the class, but have not attended, received any workbooks or other services, we may refund you in full.